Return Policy

Last Updated: [25/08/2024]

At UniBazaar.org, we strive to provide you with the best shopping experience possible. If you are not satisfied with your purchase, we offer a return policy to ensure your shopping experience is as seamless as possible. Please review our return policy below for details on how to return items, eligibility criteria, and more.

1. Return Eligibility

You may return most items within [30] days of receipt. To be eligible for a return:

• Condition: Items must be unused, in the same condition that you received them, and in the original packaging.
• Proof of Purchase: A receipt or proof of purchase must be provided with the return.
• Non-Returnable Items: Certain items are not eligible for return, including but not limited to: [e.g., personalized items, downloadable software, gift cards].

2. How to Initiate a Return

To initiate a return, please follow these steps:

1. Log In: Sign in to your account on www.unibazaar.org.
2. Request Return: Navigate to the “Order History” section and select the order containing the item you wish to return. Click on the “Return” button next to the item.
3. Return Authorization: You will receive a Return Merchandise Authorization (RMA) number and instructions for returning your item. Please ensure you include this RMA number with your return package.

3. Return Shipping

• Shipping Costs: Return shipping costs are generally the responsibility of the customer unless the return is due to an error on our part (e.g., wrong item shipped, defective product).
• Return Label: If applicable, you may use the return shipping label provided by us. For items shipped back at your own expense, please send the item to the address provided in your RMA instructions.
• Packaging: Please pack the item securely to prevent damage during transit.

4. Refunds

• Processing Time: Once we receive your returned item, we will inspect it and process your refund. The refund will be issued to the original method of payment within [7-14] business days.
• Restocking Fee: A restocking fee of [X%] may apply to certain items, which will be deducted from your refund. [Specify any exceptions.]

5. Exchanges

We do not offer direct exchanges. If you wish to exchange an item, please return the original item and place a new order for the replacement item.

6. Defective or Incorrect Items

If you receive a defective or incorrect item, please contact our customer service team immediately. We will arrange for a replacement or a full refund, including return shipping costs.

7. Contact Us

If you have any questions about our return policy or need assistance with a return, please contact us at:

UniBazaar.org
Email: support@unibazaar.org
Phone: [+919709237131]
Address: [Ward no-05, Durga Chowk, Fateha, Bachhwara, Begusarai, Bihar-851111]

8. Changes to This Policy

We reserve the right to update or modify this return policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about our return practices.

Thank you for shopping with UniBazaar.org!